Our online shop tries to grant our costumers wishes. We know how it’s hard to wait for your orders to come, so because of that, we try our best to deliver your orders on time. From April 12,2018, we made a new and better shipping system. Our costumers can enjoy free standard shipping on orders over USD$49(shipping cost excluded). We also provide a better serviece and faster delivery. You can see below the shipping rates with all the shipping costs for every country.
* Please note:
- Preparation for delivery (quality checks, packing, paperwork, etc.) usually takes 3-7 business days and is NOT included in the overall “shipping time”.
- All packages have specific tracking information.
- You will receive an e-mail notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into “My Account”. Click on ” My Order ” to review your order status and/or obtain a tracking number.
You can choose your preferred shipping method on the Order Information page during the checkout process.
- Shipping times can be affected by variable customs clearance times or public holidays. If you have not received your package based on the above estimates, please kindly submit a ticket for help.
- Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. Unfortunately this is outside of our control. Normal service resumes immediately after each holiday.
- It may take a few days to follow order shipment before the Tracking number becomes active on the courier’s system. If the information has not appeared on the courier’s website, please try again later.
- Due to longer customs clearance times, Standard Shipping times have been extended to 15-30 days for Brazil and 10-15 days for all other destinations in Latin America.
- Zaful ships all packages from our warehouse and distribution center.
For more detailed information about ZAFUL’s shipping guide visit this link: https://www.zaful.com/shipping-info/
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